![]() ![]() Since then ticket times improved, and after 1 year the company still continues to be committed to working with dispatchers to become more effective. Approximately 400 out of the 800 vehicles were equipped with the Geotab GO™ device, giving management detailed visibility into the performance of each vehicle through MyGeotab™ – an easy to use, web-based fleet management software. The solutionĪfter performing extensive research to find the best telematics solution that would not only solve their current challenges, but also have the flexibility to adapt to their future needs – the company decided to go with Geotab. “We had a very high accident rate, which was most costly in our Northeast Region – and that needed to be corrected.”īeyond improving driver productivity and safety, the company was also looking to reduce fuel consumption and spending by getting a better handle on the time vehicles spent idling. The company also recognized the potential of improving driver behavior in an attempt to curtail accident rates. ![]() From a corporate perspective, management set a goal to service more customers in a day – which meant boosting employee productivity and customer satisfaction by going from 4 service tickets to 5. The company provides a comprehensive set of advanced safety and security technologies that are custom designed to meet the specific needs of the businesses they serve. More than 50,000 companies and institutions across North America rely on the resources and knowledge delivered by Red Hawk Fire & Security. The challenge: Improving driver productivity and safety ![]()
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